1 About our terms and conditions
1.1 These terms and conditions of website use explain how you may use this website.
1.2 References in these terms and conditions of website use to the website includes the following websites: http://www.richmonds-phm.co.uk and all associated web pages.
1.3 You should read these terms and conditions of website use carefully before using the website.
1.4 By accessing or using this website or otherwise indicating your consent, you agree to be bound by these terms and conditions of website use and the documents referred to in them.
1.5 If you do not agree with or accept any of these terms and conditions of website use, you should stop using the website immediately.
1.6 If you have any questions about the website, please contact us by:
1.6.1 e-mail at: info@rphm.co.uk; or
1.6.2 telephone at: 0141 429 7441.
1.7 Definitions
‘Content’ means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the website;
‘Unwanted Submission’ has the meaning given to it in clause 4.1;
‘Website privacy and cookie policy’ means the policy, which governs how we process any personal data collected from you;
‘We’, ‘us’ or ‘our’ means Richmonds Plumbing & Heating Merchants Limited, a company limited by shares incorporated in Scotland with registered number SC098337 and having its registered office at 15 Carnoustie Place, Glasgow, Lanarkshire, G5 8PA; and
‘You’ or ‘your’ means the person accessing or using the website or its Content.
1.8 We are regulated by the Registrar of Companies.
1.9 Your use of the website means that you must also comply with our website privacy and cookie policy.
2 Using the website
2.1 The website is for your personal and lawful use only.
2.2 You agree that you are solely responsible for:
2.2.1 all costs and expenses you may incur in relation to your use of the website; and
2.2.2 keeping your password and other account details confidential.
2.3 The website is intended for use only by those who can access it from within the UK. If you choose to access the website from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
2.4 We seek to make the website as accessible as possible. If you have any difficulties using the website, please contact us at info@rphm.co.uk
2.5 We may prevent or suspend your access to the website if you do not comply with any part of these terms and conditions of website use, any terms or policies to which they refer or any applicable law.
3 Ownership, use and intellectual property rights
3.1 This website and all intellectual property rights in it including but not limited to any Content are owned by us, our licensors or both (as case may be). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with these terms and conditions of website use. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.
3.2 Nothing in these terms and conditions of website use grants you any legal rights in the website other than as necessary to enable you to access the website. You agree not to adjust to try to circumvent or delete any notices contained on the website (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the website.
3.3 Trade marks: The “ ” logo, registered under Trademark Number UK00003132890, is our trademark. Third party trade marks and third party trade names may also be used on this website. The use by you of any trade marks or trade names on this website for any purpose is strictly prohibited, unless you have our or the respective third party’s prior written permission.
4 Submitting information to the website
4.1 While we try to make sure that the website is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (‘Unwanted Submissions’). While we value your feedback, you agree not to submit any Unwanted Submissions.
4.2 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the website to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.
5 Accuracy of information and availability of the website
5.1 While we try to make sure that the website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the website will be fit or suitable for any purpose. Any reliance that you may place on the information on this website is at your own risk.
5.2 We may suspend or terminate operation of the website at any time as we see fit.
5.3 Any Content is provided for your general information purposes only and to inform you about us and our products and services. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
5.4 While we try to make sure that the website is available for your use, we do not promise that the website is available at all times nor do we promise the uninterrupted use by you of the website.
6 Hyperlinks and third party sites
The website may contain hyperlinks or references to third party websites other than the website. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party website may be governed by the terms and conditions of that third party website.
7 Viruses and hacking
7.1 We make every effort to check the Content but you must take your own steps to ensure that your access of the website does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage the computer or other device you use to access our website.
7.2 You must not misuse the website by intentionally introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
7.3 You must not attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to the website.
8 Limitation on our liability
8.1 Except for any legal responsibility that we cannot exclude in law (such as for death, personal injury or fraudulent misrepresentation), we are not legally responsible for any:
8.1.1 losses that:
8.1.1.1 were not foreseeable to you and us when this contract was formed;
8.1.1.2 that were not caused by any breach on our part;
8.1.2 business losses; and
8.1.3 losses to non-consumers.
9 Events beyond our control
We shall have no liability to you for any breach of these terms and conditions of website use caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.
10 Rights of third parties
No one other than a party to these terms and conditions of website use has any right to enforce any of these terms and conditions of website use.
11 Variation
These terms and conditions of website use are dated March 2016. No changes to these terms and conditions of website use are valid or have any effect unless agreed by us in writing. We reserve the right to vary these terms and conditions of website use from time to time. Our new terms and conditions of website use will be displayed on the website and by continuing to use and access the website following such changes, you agree to be bound by any variation to these terms and conditions of website use made by us. It is your responsibility to check these terms and conditions of website use from time to time to verify such variations.
12 Disputes
12.1 We will try to resolve any disputes with you quickly and efficiently.
12.2 If you are unhappy with us under these terms and conditions of website use please contact us as soon as possible. We will do what we can to alleviate your concerns.
12.3 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to this contract.
12.4 Relevant United Kingdom law will apply to this contract